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Angola - Luanda | en

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For non urgent matters



Know TAAG procedures for requesting a reimbursement of your ticket.

Where to ask for reimbursement

To request a reimbursement of your ticket, you must head to the place where the purchase was made. However, if you have acquired your ticket in Luanda, reimbursement must always be requested at TAAG headquarters.


If you lost your flight you should head to a TAAG and request a new booking. In this case, you must pay a No Show fare.

Yes, you are entitled to a full refund of the value paid. In this case, no administrative fares will be charged.

Yes, however, you will have to pay an administrative fare as well as the No Show fare. Contact a TAAG store for more information.